22

Q. Does the price include all taxes and fees? A. Yes, prices include all taxes and fees. Q. Where is Casa 22 located? Is it safe to walk at night? A. Casa 22 is located in Garcia Gineres, a historic neighborhood three city blocks north of Centro (Barrio Santiago) and a short walk to Paseo Montejo. In general, Merida isn't really any less safe at night than during the day. As there's Uber in Merida, it's always a good idea to Uber home instead of walking. Uber here tends to be cheaper than in the U.S. You may be paying about $30-70 pesos ($1.5-4USD) for a five minute drive from Centro to the hotel. Q. Can you tell me where in the hotel my bedroom will be located? What will the view be? A. All apartments face the back of the property overlooking a pool and a large garden with mature trees. Their canopies provide shelter to countless types of birds, shade to colorful alocasias and privacy to the bedrooms in the apartments. Q. Is it safe to drink the water in Merida? To be completely safe, only drink bottled water. You will be provided with purified drinking water throughout your stay. Restaurants will provide you with bottle water and ice made from filtered water. The water in the pool is chemically treated and safe. Q. Is there any particular neighborhood to avoid in Merida? A. South Merida is known as the least safe part of the city. This area is located south of Merida International Airport. Q. How fast is your Internet connection? A. Internet speeds at closest and fardest point to the router have been testing at about 198 Mbps and 54 Mbps respectively. Four devices were connected to the network in both scenarios. We have currently installed a Mesh WiFi system with three nodes distributed throughout the apartments. This allows for faster speeds, better reliability and greater coverage. Q. What are the check-in and check-out times? A. Check-in is at 15:00 and Check-out is at 11:00. Q. Do you have smoking/non-smoking areas in the hotel? A. There is no smoking allowed in any guest rooms or indoor common spaces. Smoking is permitted in exterior areas only.