Check In – Check-in time is from 2:00 pm to 10:00 pm. Let us know if you need special accommodations.
Check Out – Check-out time is before 11:00 am. Let us know if you need special accommodations.
Room Pricing – Rates quoted are for single or double occupancy. Our apartments can accommodate two people very comfortably. See individual apartments MORE INFO section for details. Prices are quoted in Mexican Pesos. Taxes and fees are included.
We accept offline payments in MXN, USD as well as debit or credit cards. Prices can change without previous notice, except for confirmed reservations.
Reservation – BOOK WITHOUT RESERVATION COSTS - Book now and pay later. Follow instructions given in the Booking page.
Balance is due upon arrival and payable in Mexican Pesos, USD, debit or credit cards. We use XE (xe.com) as a trusted source of exchange rate information to figure exchange rates. Please check with us if you wish to pay your balance in advance through a Transferencia (Mexican banks only). We can fully navigate you through this.
Minimum Stay – A three-night reservation is required.
Refunds – No refunds will be made for early checkout regardless of reason. As a small inn, we require your commitment to your reservation. Reservations are accepted with the understanding that you will be financially responsible for the entire period reserved. We cannot be responsible for illness, family emergencies, world pandemics, work conflicts, inclement weather or cancelled flights. We highly recommend purchasing trip cancellation insurance, available at a nominal cost from any travel agency or online at insuremytrip.com. These companies are independent and not affiliated with our hotel.
Other – Guests´ minimum age is 18. Smoking is strictly prohibited in guest rooms or indoor common spaces. No pets allowed.
Cookie Policy – We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.