Check In – Check-in time is from 2:00 pm to 10:00 pm. Let us know if you need special accommodations.
Check Out – Check-out time is before 11:00 am. Let us know if you need special accommodations.
Room Pricing – Rates quoted are for single or double occupancy. Our suites can accommodate two people very comfortably. See individual apartments MORE INFO section for details. Prices are quoted in US Dollar. Mexico's 16% VAT Tax is not included. We accept USD, MXN and debit or credit cards. Please reach out if you have any questions or need further clarification.
Reservation – You can book a reservation with a one-night deposit through our direct booking engine. Balance is due upon arrival and payable in Mexican Pesos, USD, debit or credit cards. We use XE (xe.com) as a trusted source of exchange rate information to figure exchange rates. Please check with us if you wish to pay your balance in advance through a US Bank personal check, Zelle or a Pay Link. We can fully navigate you through this.
Minimum Stay – A three-night reservation is required.
Cancellations – Guests can receive a full refund (less a $10 USD processing fee) when a cancellation is made at least 14 days prior to check-in date. No refunds will be issued for No shows, cancellations made at arrival time, or flight cancellations. No refunds will be made for early checkout regardless of reason. As a small inn, we require your commitment to your reservation. Reservations are accepted with the understanding that you will be financially responsible for the entire period reserved. We cannot be responsible for illness, family emergencies, world pandemics, work conflicts, inclement weather or cancelled flights. We highly recommend purchasing trip cancellation insurance, available at a nominal cost from any travel agency or online at insuremytrip.com. These companies are independent and not affiliated with our hotel.
Other – Guests´ minimum age is 18. Smoking is strictly prohibited in guest rooms or indoor common spaces. No pets allowed.